Shipping Policy

Thank you for shopping at Bilinbee.

We do our best to dispatch your order within 1 business day once received. However, during peak or promotional periods like Christmas, please allow up to 3 days for your order to leave our warehouse.

Approximate shipping times (business days) for Standard Orders are as follows:

• Same City: 1-2 days
• Interstate Metro to Metro: 2-3 days
• Metro to Regional Areas: 3-4 days
• Remote Areas: Up to 6 days

Please note that these are general estimates.

Your parcel could be sent from either Brunswick VIC or Deception Bay QLD, depending on the items requested.

Please ensure that your delivery address is complete and correct. All orders are sent with Authority To Leave unless requested otherwise.

You will be emailed a tracking number (email sent by Sendle) once your order is dispatched so you can keep up to date with its journey.

Important Note on Parcel Issues:

In the event that something happens to your parcel, we will raise our concerns with Sendle. Before we can take any further action, such as issuing a refund or a replacement, we need to wait for Sendle to resolve the issue. We appreciate your patience and understanding during this process.